Welcome to Cilsglam ! By purchasing from our site, you agree to the Terms and Conditions of Sale. Please read them carefully before placing an order.

1. Company identity

Cilsglam
E-commerce site specializing in the sale of beauty products.
For any questions or requests, contact us at: info@cilsglam.com .

Our store is powered by Shopify, an online commerce platform recognized for its security and performance. Shopify is registered under the following address:

Shopify Inc.
151 O'Connor Street, Ground Floor
Ottawa, ON K2P 2L8, Canada reachable at +1 613-241-2828

2. Products

The products offered on Cilsglam are described with the greatest possible precision. However, the photographs are presented for information purposes only and may differ slightly from the final product.

3. Price

• Prices displayed are in euros (€) and include all taxes (TTC).
• Delivery costs are indicated separately before confirming your order.
• Cilsglam reserves the right to modify its prices at any time, but orders will be invoiced on the basis of the rates in effect at the time of their validation.

4. Order

To order from our store:

• Add the desired products to your cart.
• Fill in your shipping and payment information.
• Confirm your order after checking the details.

An order confirmation will be sent to you by email upon validation.

5. Payment

We accept the following payment methods:

• Bank card (Visa, MasterCard, etc.)
• PayPal

Payments are secured with SSL encryption used by Shopify to ensure your sensitive information is protected.

6. Delivery

• We only ship to Europe.
• Delivery times are specified in our Shipping Policy .
• For any questions or delivery issues, contact our customer service at: info@cilsglam.com .

7. Right of withdrawal

You have 14 days from receipt of your order to exercise your right of withdrawal. Products must be returned in their original condition, unused, and in their intact packaging.

Return costs are your responsibility, except in the case of defective product or error on our part.

8. Returns Policy

For any return or refund request, please contact us at: info@cilsglam.com . Our team will be happy to assist you.

9. Liability

Cilsglam cannot be held responsible for indirect damages related to the use of our products or our site. Our liability is limited to the amount of the order.

10. Intellectual property

All contents of the Cilsglam website (texts, images, logos, etc.) are protected by copyright. Any reproduction, even partial, is prohibited without our prior written permission.

11. Personal data

Your data is collected and processed in accordance with the General Data Protection Regulation (GDPR). For more information, see our Privacy Policy .

12. Disputes

In the event of a dispute, we invite you to contact us in order to find an amicable solution. Failing this, the competent courts will be those of the location of Cilsglam's head office.

13. Contact

For any questions or complaints, contact us at: info@cilsglam.com .

Thank you for your trust and good shopping experience on Cilsglam !